--"When the people feel safe and protected by the leadership in the organization, the natural reaction is to trust and cooperation."
--"Leadership is a choice, not a rank".
--"The reason we like flying Southwest Airlines, is not because they necessarily hire better people. It's because they don't fear their leaders."
--""To what a great leader is, is like being a parent. if you think about what being a great parent is. What do you want? We want to give our child opportunities, what makes a great parent? we want to give our child opportunities, education, discipline them when necessary, all so that they can grow up and achieve more than we could for ourselves."
--"I know many people at the seniormost levels of organizations who are absolutely not leaders. They are authorities, and we do what they say because they have authority over us, but we would not follow them. "
--"When we feel safe inside the organization, we will naturally combine our talents and our strengths and work tirelessly to face the dangers outside and seize the opportunities."
--"We call them leaders because they go first. We call them leaders because they take the risk before anybody else does."
--"We call them leaders because they will choose to sacrifice so that their people may be safe and protected and so their people may gain."
I have watched this many times... to learn and keep learning about this.